Business Intelligence adoption and implementation strategies
Business Intelligence(BI) is a system of strategies that analyse business data as a way to provide more accurate forecasting for business growth. Through BI, businesses can measure their performance, identifying areas of growth and challenges that need to be addressed to ensure ongoing success. And, while all businesses generate useful data, the adoption and implementation strategies used for BI data will determine its effectiveness. Here are some Business Intelligence adoption and implementation strategies to consider.
What are best BI adoption and implementation strategies?
Investing in BI software is massively beneficial for an organisation, but effective adoption and implementation is key. Here is a look at 7 ways you can ensure you’re getting the most out of your BI software from day one.
1. Get your team together
Generally, the decision to implement BI software will be IT-driven, but you are going to require buy-in from all departments to ensure impactful implementation beyond the initial tests. People need to feel valued, and if you’re looking for cohesion on this front, then you need to get involvement from across the board. This will be led by your selected ‘BI team’ which should include a combination of executive leadership figures, BI champions as well as the end-users for enhanced visibility and representation. This means that if challenges arise, at any level, they can be quickly identified, allowing for more streamlined BI integration.
2. Outline goals and objectives
There is a lot of business data available and it’s easy to get completely overwhelmed by the magnitude of it all. To prevent this becoming a ‘shot in the dark’ exercise, it’s important to sit down with your BI team and outline business goals. These can be formulated by deciding what your business needs, and what is unknown about your operations. Some of the questions that can be considered are:
- Which market should we be targeting?
- How can we increase our footprint in the existing market?
- Historically, which products or services perform better and why?
- Are we on track to meet our targets this year?
- What are some of the operational challenges we can identify?
3. Communicate effectively
One of the biggest failures of BI adoption is a lack of clear and effective communication, particularly inter-departmentally. It’s great having a co-ordinated BI team, but it’s vital that the team communicates regularly both within the group, and with those outside. People need their voices to be heard and it’s important that a communication system is established so that nothing falls through the cracks. By implementing a workable system, you can quickly identify and resolves common BI adoption challenges, among them:
- Animosity or apathy from departments on implementation
- Duplication of roles across the business
- Uncertainty regarding the software and how it works
- Security or data issues
4. Prioritise the quality of data
Not all data is the same, and if you’re looking for truly effective BI adoption and implementation, then your business has to consider the quality of data being used. Low-quality data results in errors, so to retain and encourage BI software use, prioritise high-quality data.
5. Choosing a customisable version
The BI software chosen must have certain features for easier implementation including:
- The ability to customise dashboards and reports;
- The ability to provide advanced data visualisations; and
- The ability to allow for responsive self-service.
6. Ongoing training
Obviously, your workforce will require initial training on BI, but it’s important that training continues. The reason for this is that BI platforms are constantly evolving, with new features enhancing business outcomes. Businesses are also taking on new hires, and existing employees might get into a habit of overlooking certain software tools meaning they will benefit from a refresher course.
7. Select the right BI platform
Really the most important step in successful adoption and implementation is ensuring you have the right BI solution for your business needs. Conduct thorough research and assessment before deciding on a BI solution that is flexible, user-friendly, and compatible with your particular business.
By partnering with an industry-leading BI supplier, you can be assured that every one of these steps will be followed, allowing for enhanced business operations.